Press Release Archive - 1220

Mon, 29 Jan 2024

MedAire and Acquera enter strategic partnership

Global yacht agency, Acquera Yachting and health and security services provider MedAire, have strengthened their support to the superyacht industry More

Wed, 11 Oct 2023

Why MedAire recommend every yacht carry a Digital Assessment Kit onboard

MedAire has announced the launch of its brand-new medical monitoring solution, the Digital Assessment Kit (DAK). Already being used by many of MedAire’s private jet clients (BGA), the DAK contains important, medical-grade tools needed to gain vital signs readings and easily transmit them to MedAire. It includes a 12 lead ECG, pulse oximeter, blood pressure monitor, digital glucometer and a contactless thermometer. The DAK is accompanied by MedAire’s new MediConnect App, which was desi... More

Wed, 27 Sep 2023

MedAire launches new London Assistance Centre for yachts

26 September 2023, London , MedAire has today announced the expansion of its dedicated yachting medical and security assistance service to Chiswick, London. Located within the London International SOS Assistance Centre, the new team will meet increased demand, especially during the busy peak periods of the Mediterranean and Caribbean yachting seasons. The new Assistance Centre will work alongside MedAire’s U.S. based Assistance Centre in Phoenix, in a follow-the-sun model, continuing to... More

Thu, 02 Mar 2023

The health of crew onboard superyachts: what does the data show us?

3rd March 2023, London UK - MedAire has just released data, providing insights into its global telemedical response service during 2022. Used by over 50% of the world’s largest superyachts, more than 7,000 yacht crew have access to the MedAire service. This allows them to receive emergency and routine medical advice assistance, from wherever they are in the world. Month on month, cases trended in volume, similarly to the previous year, with the exception of the busy Mediterranean yac... More

Thu, 19 Jan 2023

MedAire launches Enhanced Health Partner: its highest level of support

January 19 - London, UK - MedAire has today announced a new membership add-on that provides superyachts with medical rooms, complex medical equipment and onboard medical professionals with an increased level of support. The service provides strategic, clinical governance and helps superyachts to achieve best practice medical management within their operations. This comes at a time where shoreside medical care is seeing a strain on resources around the world, with increased waiting t... More

Fri, 11 Nov 2022

MedAire encourages vessels to raise awareness of mosquito-borne diseases

As yachts prepare to make their way across to the Caribbean, MedAire is encouraging crews to pay particular attention to the risks of dengue, chikungunya, zika and other mosquito-borne diseases in order to prevent their transmission and spread. This comes after, in August, International SOS, the world’s leading security and health services company, reported a 92% global increase in dengue-related cases, compared to last year. Dr Irene Lai, Group Medical Director at International SOS, ... More

Thu, 29 Sep 2022

Risk Intelligence A/S and MedAire, enter partnership agreement

Risk Intelligence A/S and MedAire, an International SOS Company, have signed a partnership agreement giving MedAire's luxury yacht client base access to the Risk Intelligence maritime security intelligence and advisory services. MedAire and Risk Intelligence have signed an agreement to work together to deliver a market leading offer, helping yachts to reach higher levels of situational awareness within their day-to-day operations, by catering to the industry’s specific needs. The partners... More

Tue, 02 Aug 2022

MedAire reveals most common injuries and illnesses onboard superyachts

August 2, 2022 – Phoenix, Arizona : Telemedical service provider MedAire, an International SOS Company has today revealed new data highlighting the most common injuries and illnesses onboard superyachts. The company, which provides services to over 50% of the world’s largest superyachts, looked at over 10,000 cases from the last five years, to uncover the most common ailments onboard amongst crew and guests. It found that urinary infections were the most commonly seen illness onboard, r... More

Thu, 02 Dec 2021

MedAire and SENTIO Protect partner for COVID testing with travel certification

MedAire, the world’s leading superyacht medical assistance provider and SENTIO Protect, specialist consultants in Covid-19 superyacht response technologies, today announced an important partnership which appoints MedAire as SENTIO’s exclusive partner for their onboard molecular testing solution for the superyacht industry, increasing the options available for vessels in setting up their own onboard testing programme. Powered by the cue health genetic testing platform, the solution uses mo... More

Mon, 29 Nov 2021

MedAire launches new EU-based fulfilment and distribution centre for yachts

MedAire today announced the official launch of their new EU fulfilment centre, located in Rotterdam, Netherlands, partnered with medical supplier to the marine industry, Seafarma. The expansion from a UK fulfilment centre to also include a European base, will better serve MedAire Yachting clients receiving medication to EU locations, resulting in faster shipping times, competitive pricing and no customs or brokerage fees. Steven Bates, MedAire General Manager says that “ th... More

Wed, 30 Jun 2021

Superyacht community sees 40% increase in need for medical support

MedAire, the leading medical assistance, safety and security organisation has revealed a 40% increase in use of its MedLink service between 2019 and 2020. The service, dedicated entirely to the superyacht community, provides crew and guests with direct access to medical professionals in an emergency situation as well as for general medical advice. MedLink provides services to over 50% of the world’s superyachts. A total of 15 of 18 MedLink case categories showed substantial increases,... More

Wed, 28 Apr 2021

MSN 1905: Everything you need to know

WHAT IS MSN 1905? In March 2021, MSN 1905 was introduced, the first major update of its kind since MSN 1768, in 1995. The new regulation, set out by The Maritime Coastguard Agency (MCA), details the minimum requirements for medical stores onboard vessels. Superyachts that were required to meet the MSN 1768 standard will now have to meet the new requirements. WHAT HAS CHANGED? The updates bring medical supplies onboard more in line with medical best pract... More

Thu, 11 Feb 2021

How rapid COVID-19 testing is being used on board superyachts

Working onboard a superyacht is a challenging job in normal circumstances. On top of managing guest profiles, itineraries and needs, captains and crew now have the additional task of mitigating the well-known risks of a pandemic. For some vessels the emergence of COVID-19 has resulted in such measures as more rigorous cleaning and regular mask use and for others it’s been the purchase of their own testing equipment. Having an onboard testing device is by no means a solution for every yac... More

Thu, 23 Apr 2020

Answers to your questions: Covid-19 Resources

The implications and repercussions of Covid-19 are evolving rapidly. To support the industry with expert advice in a rapidly changing environment, MedAire has created a series of short videos to answer some of the most frequently asked questions they receive. Videos include: Security logistic considerations for vessels during Covid-19. Critical Security Considerations for vessels information on popular yachting destinations: Bahamas. Martinique. French Territorial Waters.... More

Wed, 15 Apr 2020


While the calls for social distancing have many people working from home, crewmembers are still needed to be onboard to assist passengers and guests. This means many of them are away from home and their support network as they come to terms with the repercussions of the COVID-19 pandemic. This brief video provides advice for crewmembers to help cope in this world of uncertainty. We encourage you to share the information with your teams. The video features MedAire and our guest, Dr Ke... More

Sun, 05 Apr 2020

Containment Measures: Covid-19 Best Practices

MedAire’s goal is to ensure our clients have the information and services needed to mitigate risks to their crew and guests. In this brief video, Brent Palmer of MedAire reviews containment measures if you believe someone on board may be infected with Covid-19. View the video on YouTube here. For the latest updates and news please login to the MedAire Portal or contact your MedAire account manager . More

Mon, 30 Mar 2020


COVID-19 has many in the industry concerned and uncertain. The implications of the outbreak are widespread and affect all aspects of daily life – both on and off the vessel. We want to remind you that services are available to support crew and guests that are having a difficult time in this new reality. MedAire provides medical advice and assistance via phone, 24/7, to support crew feeling unwell. This provides piece of mind to crew, and reduces burden on local health infrastructure du... More

Sat, 07 Mar 2020


The COVID-19 outbreak has raised a lot of questions for those in the yachting industry: Should we be concerned? What can we do to mitigate risks to our crew and guests? Should we test our crew for COVID-19? Is it safe to travel to the Caribbean and the Mediterranean? Dr Justin Devlin, Senior Coordinating Doctor for MedAire’s Global Response Centre gives a situation update on the COVID-19 outbreak. View this on-demand webinar to hear the latest information and recommendations: Status ... More

Sun, 22 Sep 2019


New Medical Realities MedAire’s Maritime Medical Experience Leads to Global MedKit Updates MedAire, an International SOS company, continues to lead the industry with the latest updates to their onboard medical kit systems. Results from MedAire’s continued analysis of trends in the onboard medical needs of Superyacht clients, in addition to the new medical realities of growing global microbial resistance; emerging bacteria strains; incidence of drug allergy; and global shortages in... More

Sun, 16 Sep 2018

Emotional Support for Yacht Crew

Mental health remains one of the most neglected global health issues, and the yachting community is no exception. While recent high profile incidents have again brought the issue to the forefront, there is still a gap between acknowledging a problem and providing crew access to the support they need. Many yachts are either not equipped, or not aware, of how to provide mental health services to their crewmembers. Further, many crewmembers in such situations can be reluctant t... More

Sun, 26 Aug 2018

Behind the Scenes of a Medical Evacuation

A crew member is seriously injured. They have been stabilised, but they’re far from home and the quality of care they are receiving isn’t appropriate for their condition. The question becomes: will they receive better care at another facility and – if so – how will they get there? These are questions MedAire answers on a daily basis. When the decision is made to move a patient to a new medical facility, there are thousands of decisions, details, and logistics to consider. Behind the Sce... More

Fri, 24 Nov 2017

Telemedicine Workshops by RDT and MedAire

On the 29th - 30th November 2017, RDT will be partnering with MedAire to deliver 2 workshops hihglighting the importance of telemedicine and trusted medical support during medical emergencies at sea. The workshops will take place at Composite Works shipyard in La Ciotat as part of ACREW's latest crew event. Timeline for Survival - 09:30 - 11:30am, 29th November Our trusted partner MedAire, will be providing insight into the reality of delivering assistance services to the yachting in... More

Fri, 22 Sep 2017

Find out how your vital signs stack up with a chance to win a Fitbit Charge 2.

Calling all crew members and industry professionals at the Monaco Yacht Show. Have you ever wondered how your medical vital signs compare to the global guidelines? We know how you like to keep fit, so let us put your vital signs to the test. To help you stay motivated, Remote Diagnostic Technologies (RDT) have teamed up with MedAire to offer you a chance to win a Fitbit Charge 2. We will be using the market leading Tempus IC2 device to measure some of your key vital ... More